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» 2019 Llanfair TH Village Fete
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Saturday 7/7/18

2018-07-07, 21:07 by Gary M Jones

I was at the field today between 14:00 & 15:00 all on my own , good flying too. There is a dead sheep along the fence line towards the gate from the pits, I saw the farmer so reported this to her. I hope no one had plans for a BBQ Smile .

Farmer …

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Post by andy-kaz on 2014-08-16, 21:02

never buying another model from HK again, new powered glider built up, fitted new motor, vibrates like hell, smells of burning and just a moment ago after tinkering throttled up and the feckin bulk head and prop flew across the garden. NOT IMPRESSED  Mad
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Post by steveh on 2014-08-18, 12:29

I've been waiting for weeks for the Pheonix 2000 PNF to come back into stock at HK. None of my e mails enquiring as to a re stock date have been answered. It seems as though their customer support department is pretty awful. Anyone else had problems with this? At about £60 this model is a good buy and those who have one have been pleased with it. I'm just a little reluctant to part with my hard earned if their follow up service isnt up to scratch. I'd appreciate any comments please.

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Post by chris h on 2014-08-18, 16:29

Never really had a problem with customer support they are normally helpful. I have the Phoenix 1600 and they are a great glider for the money

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Post by Andy Sayle on 2014-08-18, 17:28

I've had a few orders with either missing parts, or defective motors (circlips missing) and they have been fairly quick to sort things out, usually offering a refund in the way of a store credit. I have got a minor on going issue where some stuff I ordered back on June 12th still hasn't been delivered, but that isn't really HK's fault, it is the couriers they used....

The vibration and stuff sounds like a large out of balance on the prop/motor assembly....

Andy

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Post by steveh on 2014-08-18, 21:42

Thanks for that info. I'll persevere and hang on until they come back into stock.

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Post by andy-kaz on 2014-08-18, 22:47

I still aint buying anymore ARF's from then. PNF foamys maybe.
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