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» StAsaph Country Fayre
Sat Aug 19, 2017 4:24 pm by Allan Patrick

» The Official Club Night Competition Series - 2017 edition.
Fri Aug 18, 2017 10:30 pm by Andy Sayle

» Tim Mackey
Sun Aug 13, 2017 6:12 pm by andy-kaz

» Battery left at field.
Fri Aug 11, 2017 12:56 pm by Andyedmead

» Lost Canopy
Mon Aug 07, 2017 2:10 pm by Mark Barnes

Battery left at field.

Thu Aug 10, 2017 9:59 pm by Andyedmead

Not sure but think I may have left a battery on the box by the strip tonight after rushing off to recover plane from field?



Note to self "don't stall a Radjet".

Andy




Comments: 2

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hk pile of c**p

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hk pile of c**p

Post by andy-kaz on Sat Aug 16, 2014 9:02 pm

never buying another model from HK again, new powered glider built up, fitted new motor, vibrates like hell, smells of burning and just a moment ago after tinkering throttled up and the feckin bulk head and prop flew across the garden. NOT IMPRESSED  Mad
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Re: hk pile of c**p

Post by steveh on Mon Aug 18, 2014 12:29 pm

I've been waiting for weeks for the Pheonix 2000 PNF to come back into stock at HK. None of my e mails enquiring as to a re stock date have been answered. It seems as though their customer support department is pretty awful. Anyone else had problems with this? At about £60 this model is a good buy and those who have one have been pleased with it. I'm just a little reluctant to part with my hard earned if their follow up service isnt up to scratch. I'd appreciate any comments please.

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Re: hk pile of c**p

Post by chris h on Mon Aug 18, 2014 4:29 pm

Never really had a problem with customer support they are normally helpful. I have the Phoenix 1600 and they are a great glider for the money

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Re: hk pile of c**p

Post by Andy Sayle on Mon Aug 18, 2014 5:28 pm

I've had a few orders with either missing parts, or defective motors (circlips missing) and they have been fairly quick to sort things out, usually offering a refund in the way of a store credit. I have got a minor on going issue where some stuff I ordered back on June 12th still hasn't been delivered, but that isn't really HK's fault, it is the couriers they used....

The vibration and stuff sounds like a large out of balance on the prop/motor assembly....

Andy

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Re: hk pile of c**p

Post by steveh on Mon Aug 18, 2014 9:42 pm

Thanks for that info. I'll persevere and hang on until they come back into stock.

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Re: hk pile of c**p

Post by andy-kaz on Mon Aug 18, 2014 10:47 pm

I still aint buying anymore ARF's from then. PNF foamys maybe.
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Re: hk pile of c**p

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