by Andy Sayle on Mon Aug 18, 2014 5:28 pm
I've had a few orders with either missing parts, or defective motors (circlips missing) and they have been fairly quick to sort things out, usually offering a refund in the way of a store credit. I have got a minor on going issue where some stuff I ordered back on June 12th still hasn't been delivered, but that isn't really HK's fault, it is the couriers they used....
The vibration and stuff sounds like a large out of balance on the prop/motor assembly....
Andy
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